Personal Information

This site holds personal information about registered customers and members. We are committed to safeguarding such personal information, which will not be disclosed to any third party except where this is required by law. We are legally obliged to use your information in line with all laws concerning the protection of personal information.

Under 16

If you are aged 16 or under please get your parent's/guardian's permission before you provide personal information to us.

Contacting You

The personal information held by us may be used to contact customers and members about the site's operation. It may also be used send customers and members marketing information. Those not wishing  to receive marketing information should contact us and ask to be removed from the marketing mailing list.

Customers have the right to request a copy of their personal information and to have any inaccuracies corrected. They may also ask to have their personal details deleted from the website. In both cases reasonable proof of identity will be required before action is taken. When personal information is deleted from the website copies of orders placed by customer will be retained for accounting purposes.


A cookie is piece of data that is stored by a web browser, normally at the request of a web server. At its simplest it allows the server to keep track of which device (computer, mobile phone etc.) it is communicating with it.

We do not use cookies to store and retrieve information about how you use the site or for behaviour based advertising, but we do use them for the following purposes:

1. A session cookie is used so that during a session the server can identify which interactions belong to a particular visitor. For this purpose the session cookie holds just one piece of information, a temporary session ID. This session ID corresponds to a session record stored on the server. This session record is needed for technical reasons, for example to identify a new session, to record if the visitor is a logged in user, to allow the system to return a visitor to an earlier page, and to help track shopping cart information. Exactly when a session cookie gets deleted is largely under the control of the browser. It may for example end a session when the browser is closed. In any event, apart from shopping cart information, the server deletes the information it keeps about a session after a specified period of inactivity, typically 12 hours.

2. A long term cookie is used to store the ID of registered users so that when a user returns to the site after a period of time (when the session cookie is no longer active) they can still be automatically identified by the server and information about them retrieved. This feature is only used if, when logging in, a user chooses the 'Remember me next time' option. It is solely for the convenience of users and the site can be used without it. If a user logs-off this cookie ceases to work.

Most browsers have facilities that allow users to control cookie usage, to allow them to be disabled, and to allow them to be deleted. If you disable cookies you will still be able to browse this site, but any functions that require the site to remember who you are (for example the login and shopping cart functionality) will not work. Deleting a cookie does not affect the information held on the server for registered users, and if the user logs back on their permanent information is still available. To find out how to manage cookies go to

Third Party Sites

The site may contain hyperlinks to websites owned and operated by third parties. These third party websites will have their own privacy policies. We cannot accept responsibility or liability for the privacy practices of such third party websites, which you use at your own risk.

Third party sites may have their own cookies. Refer to their privacy policies for more information on how they are used.